Redefining the Value of Volume
In the high-end repair business, volume matters. Volume brings familiarity, and familiarity encourages accurate diagnosis. Trends appear; patterns emerge. Solutions become routine; errors vanish, and rapid, accurate, low-cost repairs result. For more than 25 years, Blue Raven Technology has led the North American service and repair industry, with volumes in excess of one million parts serviced. Volume also demands rigorous processes and attention to detail; our ISO 9000-compliant processes are engineered for diverse-mix demands, and easily scale from single-digit batches to thousands of pieces from warranty or retail clients.
Blue Raven offers RoHS-compliant electronic depot service for in-warranty, extended warranty, and out-of-warranty devices on a national scale, providing services to every state in the union, year in and year out. Our services are extremely sensitive to proprietary client data as well; our hard-drive servicing solutions are fully Department of Defense-compliant, and we are licensed by the Environmental Protection Agency as an authorized recycling agent for unrepairable unit disposal.
Blue Raven sources most of it’s depot operations internally, and our unique ability to service devices to the individual component level results in highly reliable, predictable, quick-turn, flat-rate services for our clients. What’s more, we offer real time repair batch tracking services, instant status updates, and historical metrics for reporting, tracking, and billing purposes. It’s a model no competitor can hope to match.
For 25 years, Blue Raven has pioneered the best practices of the depot repair industry. From notebooks to netbooks; from consoles to projectors, from iPods to iPads, Blue Raven sets the standards for electronic device repair. Call us today to find out more.